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Mar 12

ResoLex Talks – The Magic of Conflict by Jane Gunn

How do you get people to WORK TOGETHER in a fast-changing business environment, across internal and geographic boundaries and multiple functions when they have different priorities, incentives and ways of doing things?
What if the MAGIC INGREDIENT was a simple process that could be learned by everyone and put in to practice right away?

In this talk Jane Gunn will discuss THE MAGIC OF CONFLICT including:

STRATEGIES for managing disagreements at the point of conflict
COMMON METHODS and criteria for resolving issues
AN APPROACH that prevents escalation up the management chain
A COMPANY-WIDE policy and framework
LEARNING and implementation of key skills and behaviour

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