Resolex was initially founded on the belief that the huge sums of money wasted in resolving the legal disputes arising from project failure could be avoided. In the 16 years since we started, we have assembled a range of processes for helping teams manage conflict to minimise the damage to the project.
We should emphasise that having conflicting views within a team is not in itself a bad thing. Indeed, a diversity of opinion has been found to be important in building the creative tension that stimulates innovative thinking. Conflicting opinions cease to have a positive influence on the project when there is no recognised mechanism for reconciling polarised views, or when the conflict become personal.